Futureproofing Perth Airport
With passenger numbers expected to grow from 14 million to 28.5 million by 2035, Perth Airport has been upgrading and expanding its facilities with a focus on meeting future needs while delivering the best possible customer experience.
APP was appointed to project manage the delivery of a range of terminal, infrastructure, retail and commercial development projects.
In response, we assisted Perth Airport to establish a Program Management Office and provided flexible resources to schedule and manage anywhere up to 170 projects ranging in size from $100,000 to $50M. The projects included building works, refurbishments, infrastructure upgrades, civil and landscaping for airside and landside precincts across the four domestic and international terminals
Separately, APP was engaged from the outset of the Perth terminal expansion program to manage the design from concept through to construction completion.
Comprehensive terminal facilities upgrade
The terminal upgrade included several major projects, the most significant being the construction of a new domestic pier and the expansion of international departures.
T1 Domestic is Virgin Australia’s Perth gateway to Western Australia. Located next to the existing T1 International Terminal it incorporates:
- Departures concourse and lounge areas
- 12 departure gates and aerobridges
- Premium airline lounge
- Retail and dining outlets
- Integrated baggage reclaim
- Ground level airport facilities.
International Departures has been expanded to accommodate wide-bodied aircraft such as the A380, and features:
- Expanded international check-in area
- Generous departures lounge
- Significantly larger Immigration and security areas
- Additional back-of-house facilities for international airlines.
A key component of Perth Airport’s Business Plan included a focus to improve customer service and retail business performance throughout the International Check-In hall. Their strategy was to expand the International landside retail offering in order to drive passenger spend. The expansion involved adding 9 new landside retail units in the T1 International Terminal, improving the level of service to meet the demands of several key customer groups.
APP was engaged to prepare the Client’s functional brief and manage the design process as the first stage. Our scope extended to incorporate post contract project management and tenancy coordination for the International retail precinct, which required extensive liaison with Perth Airport stakeholders (Retail, Property, OSH, Operations, Assets and Services) in addition to working with Airport Building Controller to secure all permits /approvals, including local authority approval for the tenants’ food and beverage liquor licences.
A new office building was also part of a separate construction program, providing more than 13,000m2 of commercial space over five floors. The ground level of the building accommodates:
- 75 covered parking bays
- Facilities for 80 bicycles
- Amenities, including showers, bathrooms and change rooms
- 375 external on grade parking bays.
- 2 x commercial tenancies
APP was engaged from the outset to manage the design from concept, the procurement process and right through to construction completion. In addition to managing internal stakeholders, consultants and contractors, APP also supported Perth Airport to meet its obligations under the Agreement for Sublease with the anchor tenant.
As well as managing internal stakeholders, consultants and contractors, APP acted as stakeholder representative for Perth Airport in their dealings with tenants including Emirates, Virgin and all other retailers within the terminal.
We engaged very effectively with these tenants, recording and addressing their requirements throughout the project. We made sure that their needs were incorporated into the base build design to minimise any issues arising during the construction phase.
We also assisted Perth Airport to obtain the Major Development Plan approval from the Federal Government, and assisted in managing their obligations under sublease agreements with the anchor tenants.
Delivering multiple facilities in an operational airport environment required extensive stakeholder management, and a dedicated focus on the safety of passengers at all times. Continuity of trade for existing retailers was essential, resulting in the works being heavily staged with interim handover of base build tenancies.
We worked closely with Perth Airport to implement a very detailed Occupational Health and Safety system for the new terminal during construction, which also minimised any disruption to the customer’s travel experience.